The Top 10 Features for the Best Self Storage Websites in 2023

2023 Growth Chart for the Best Self Storage Websites

Do you have a self storage website? If so, you may wonder how to optimize your online platform’s functionality and appearance. A storage website should not only look modern and engaging, but it should also offer a streamlined experience to customers.

But how do you make your website attractive to potential customers? What tools are available to streamline your storage rental process? Storagely will answer these questions and more. With the ever-changing nature of technology and trends, there are several features that the best self storage websites should have in 2023.

Here are our top 10 must-have features for effective storage websites.

Let’s dive in.



1. A User-Friendly and Intuitive Website Design

The best self storage websites should be easy to navigate and organized in a visually appealing way. Your website should have an intuitive search function, clear categories for different types of storage space, and a checkout process that is simple and secure. Additionally, having mobile-friendly designs for your website will make sure it’s accessible to customers on the go.

If you’re looking for a unique web design that sets you apart from the competition, Storagely is your best bet. A Great User Experience (UX) is crucial on all devices for a storage platform that performs well. Our team of experienced developers will give your website a modern and sleek look that will keep customers coming back for more!

A simple homepage is essential for any successful website. What does this look like? Check out the simple design of the homepage for Amazon Storage. This is just one example of the simple homepage templates Storagely offers. Additionally, the homepage for Bluebird Self Storage is an example of the custom work we can provide storage businesses.



2. Secure Payment Gateways for Online Payments

Having a secure payment gateway for online payments is essential for the best self storage websites. Customers should feel safe and confident when using their credit or debit cards to pay for services. 

Storagely’s integrated payment gateways offer customers a fast and secure checkout experience. Our cutting-edge technology is designed to provide customers with a seamless and secure payment experience.



3. Automated Invoicing, Notifications, and Document Tracking Systems

Storage websites should also feature automated invoicing and notifications. Sending out timely invoices or rent reminders helps to ensure customers pay their rent on time, while automated notifications keep everyone up-to-date with the latest features and updates.

Document tracking systems are also an essential feature to consider, allowing storage managers to easily keep track of customer contracts, rental agreements, and other essential documents.



4. Ability to Access Accounts Online With Secure Authentication

A self storage website should also allow customers to access their accounts online. This feature enables customers to manage their rental agreements, pay invoices, and review account information quickly and securely. Secure authentication ensures your customer data is safe and protected.



5. View Account Information, Payment History, and Contact Details

Storage softwares should allow customers to view their account information, payment history, and contact details. This makes it easy for customers to review their account statements, check their balance due, and update contact information as needed.



6. An Online Booking System

Customers should be able to reserve storage space online and pay for it securely and easily. The best self storage websites will offer an automated system that enables customers to do the following:

  • Review availability
  • Compare pricing options and discounts
  • Rent or reserve a storage unit
  • Make payments instantly
  • Schedule move-in dates.


Storagely offers an easy-to-use online booking system that integrates with your website. This system is designed to streamline the rental process for customers, saving them time and effort. Storagely encourages online rentals in a seamless, easy process.

Examples of a successful rental and checkout process are found on Bluebird Self Storage, Security Public Storage, and Amazon Storage websites. For example, the online booking process entails the following:


  • Click on the links above to access location pages.
  • Click “Rent” or “Reserve” to go through the rental process— note the simple and clean procedure!
  • The customer provides a name/email, chooses a date, and then clicks “Continue to Next Step” for the last step in the process. You don’t need to provide credit card information or rent a unit to go through the experience!


With Storagely’s customizable platform, you can easily add these features and more to create a powerful online presence that nurtures growth and drives rentals. Our user-friendly design makes it simple for customers to reserve a storage unit, pay their rent, and manage their accounts—all without ever leaving the site!



7. Advanced Search Options

Advanced search options are essential for the best self storage websites. This feature makes it easy for customers to find the right storage solution quickly and easily. Storagely’s advanced search filters, such as size, location, and price range, offer customers an effortless way to compare their best options.

You can also include additional search options, such as amenities and security features, to help customers find the best storage solution.



8. Digital Signature Functionality

To add to an overall convenient rental experience, it’s ideal for customers to have the ability to sign their contracts and agreements digitally. Digital signatures are secure and easy for both customers and managers to use, saving time and reducing paperwork.



9. Straightforward Unit Descriptions, Images, and Videos

Before investing in a storage rental, customers want to know what to expect. Self storage companies must have clear unit descriptions to provide potential customers with the most accurate and up-to-date information about the available units. This empowers customers to make informed decisions about what type of unit they would like to rent. Clear descriptions also help reduce confusion for customers, ensuring that they’re aware of any special requirements or limitations before booking. 

Furthermore, the best self storage websites will also include images and videos of the available self storage units. Customers can then get a better idea of what they’re renting and any amenities or special features that may be included.

The more information you supply customers about the self storage facility, the better. To help guide potential leads through the experience, consider adding these helpful resources to your self storage website:


  • Create a self storage unit size guide with relative size comparisons. For reference, check out this detailed Storage Unit Size Guide.


  • A Frequently Asked Questions page. A FAQ page with a search box will help address common customer questions or concerns about self storage facilities.


  • Storage help resources. This may include blogs, Tips for Storing, Calculators, etc.



10. Customer Support

Finally, the best self storage websites should provide ample customer support options. This includes live chat, phone, and email support so customers can quickly contact you with questions or concerns. 

With robust customer support,  a storage website will be able to deliver an exceptional user experience that builds trust and loyalty.

Storagely has all these must-have features and more to help storage owners build a system that works. With our powerful platform, you can easily create an impressive online presence that drives rentals and nurtures growth.



Trust Storagely to Create the Best Self Storage Websites 

Whether you need a modern and attractive website or a streamlined user experience, Storagely is the leading choice for the best self-storage websites. With our cutting-edge technology and experienced developers, your business will be at the forefront of the self storage industry in 2023.

When it comes to your storage website, you need professionals to ensure you’re equipped with features that will propel your business forward. With Storagely, you can trust that your self storage company is in the capable hands of experts who know how to market and grow businesses.


Intrigued? Contact Storagely today to learn more about our storage software and marketing services. Your exceptional self storage website awaits.


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